Feeling the credit crunch during this spell of economic crisis , we are going to launch a promo in a few days that will keep your piggy-bank happy too :)

One of the reasons Supportcasts.com came into existence was to help Mac users quickly and more easily understand how to work on their Macs. After spending almost spending almost 3 years answering questions on the Rapidweaver Forum and getting to know some of the Theme Developers we decided to ask one of them; "what are the most commonly asked questions you receive?"

Charlie Lockhart over at Blueball Design was the first to receive our question. We got a great set of questions back. Oh yeah, Charlie would know. He has been building themes for Rapideweaver for almost 4 years!

We have created a 2 part cast covering these questions and giving answers for Rapidweaver users. These are not only for Blueball Design themes, but for many other themes created for Rapidweaver.

If you are new to Rapidweaver or even if you've been using it for a while, we hope you will find something that will help you here. And maybe Charlies inbox will be a bit smaller tomorrow....

Did we mention the Coupon Code? We have a great offer of $3 off of the new Blueball Design theme for Rapidweaver; RW Pro Tabs 4.0. Simply watch any or all of the movies and you will find the code at the end to use to get this quality theme at a discount. Hurry, this offer ends on December 25, 2008.

Movie One:
All the questions except the ones on Blocks and Themes (see the second movie for Blocks information)

Movie Two:
Blocks and common errors with Themes

We have now implemented a new feedback/suggestion box solution for all our vistors.
You can use it by clicking on the small Orange tab to the left of the page

We also have other categories available at the main feedback page

It has been a while since we have offered a free show over at SupportCasts.com so here we go for today , yay.
This time we have taken a different direction and offered a show covering for what is generally the first website creation application you get when you buy/switch to a Mac and that is iWeb.

Whilst most people can use iWeb for their general needs , we have covered integrating a Flash Banner into iWeb for fun and to show that it is possible to just push iWeb a bit further :)

Basic requirements are iWeb 08 from Apple iLife Suite and Bannerzest from Aquafadas.
Enjoy and watch out for more shows on additional Mac applications

A new Cast on Pixelmator, our first cast on this application, is now up. This Cast show you how to create a nice vignette affect in just a few simple steps. 

Just a reminder that our Specials are ending tonight at midnight. Both the YourHead Plugins Discount and the SupportCasts.com introductory pricing are ending.

A busy week here at our respective geographic locations and the video tutorials keep on coming :)

Two new casts area available today. RW035 and RW036. 

Over the past week we have moved to a new server that will help better serve up videos, speed up login and other needed upgrades. This process caused some downtime for our new site as well as some challenges to new Member signups.

The SupportCasts Team has decided to extend the initial offer of $49.95 for 13 months of access and unlimited video viewing for a few more weeks. We will now keep this special introductory offer going until 12:01 November 1, 2008.

Now that the "dust has settled" we are on task to create more great video tutorials for you. You can expect to see many new casts arriving consistently over the next few weeks and onward.

Remember, our YourHead.com special discount offer runs until the same time our introductory offer does. Simply view the short Cast on MasterPages in our public Blog and find the discount code or, if you are a Member, view any of the Blocks Casts in the Member Area to get this code.

We hope you will take advantage of our Membership Discount before November 1st so you can have access to all the current and upcoming Casts for the next 13 months!

Sign Up Now and Save!

The SupportCasts.com Team

A hectic night trying to iron out the sign up issues, and I think we have it solved. I have made sign up tests here on a number of plans and it is sending emails correctly .

Yes, it sounds like we are back at square one over 4 weeks ago with sign up problems, we have contacted the billing software supplier to see what is going on. 

Well the site upgrade took a little bit longer than expected , then we had some problems with our billing database that did not behave itself on the new hardware.

We estimate the migration and testing work to take around 2-3 hours although you can never tell with the DNS updates.  

This is a quick heads up to let you know that we will be doing a major site upgrade (moving servers and databases) over the coming days. Screencasts, Pages and member pages will be affected during the upgrade and however to minimise any long outages we plan to do this in one shot (fingers crossed). 

A new screencast is now online in the members area:
For all of you who have had trouble formatting your stock RapidWeaver Contact Form page with CSS , we walk you through the steps on how to do this :)